Legal, Privacy & Security Hub

Policy, compliance, and security information for ManageLet.

Welcome to ManageLet. We provide professional property management software designed for UK landlords. This page outlines how we handle your data, our terms of service, and how we keep your information secure.

1. Terms of Service

By using ManageLet, you agree to provide accurate information and use our platform lawfully.

Our Role: We provide tools for rent tracking, compliance reminders, tenant management, document storage, and reporting.

Your Responsibility: Users remain responsible for meeting all statutory obligations, deadlines, and maintaining accurate records. ManageLet provides reminders and workflow tools but does not assume legal or tax responsibility.

Data Ownership: You retain full ownership of all property and tenant data you upload.

Subscription: Access and features are based on your chosen plan (Solo, Growth, or Scale).

2. Privacy & GDPR Compliance

We comply with UK GDPR and the Data Protection Act 2018. We process data only to provide our services and do not sell your information.

Data We Collect:

  • Account Info: Name, email, billing metadata, and login credentials.
  • Property & Tenant Info: Addresses, tenant contact details, rent history, documents, and maintenance records.
  • Technical Info: IP addresses, browser/device info, usage data, and essential cookies.

Your Rights: Access, correct, or delete your data anytime via your account support channel.

3. Security Standards & Disclaimer

We use industry-standard security measures to protect your data, including SSL encryption, hashed passwords, role-based access, and secure backups. Payments are processed via Stripe; we do not store card data.

Cybersecurity Disclaimer: While we implement robust security practices, no system is completely immune to unauthorized access, hacking, or data loss. ManageLet is not liable for damages arising from such events.

4. Cookie Policy

Essential cookies maintain login sessions and platform security. Optional cookies for analytics or performance require your consent.

5. Summary of Terms

  • Your Data: You retain full ownership. We process it solely to provide our services.
  • Compliance Responsibility: Users are responsible for meeting statutory obligations; ManageLet provides workflow support only.
  • Platform Use: Use the platform lawfully, accurately, and in accordance with the laws of England and Wales.
  • Security & Payments: Data is secured via SSL, and payments are processed through Stripe.

6. Email Communications

By signing up, you agree to receive product updates and notifications. You may unsubscribe at any time. All communications comply with UK GDPR.

Contact Us: For legal or privacy inquiries, reach out at support@managelet.co.uk